Member Services

Our core vision is to create a “one-stop” member-driven organization to focus on the way people move around DTLA.  To accomplish this, our core vision is to create programs and services targeted at incentivizing the way people travel in modes other than driving alone and to test new mobility pilots such as on-demand micro-transit and wheelchair accessible vehicles (WAV) service.  Our foundational goal is to reduce single-occupant vehicle trips by 15% by 2030.

We invite you to join our movement as we transform mobility in Downtown.


  • Foster public/private partnerships so that Downtown employers, developers, building owners, event centers, and government entities can work collectively to establish policies, programs and services to address local transportation and mobility needs.
  • Through its membership, provide a forum for consensus-building regarding the nature of mobility challenges and takes steps to address them in a systematic and inclusive manner. This consensus-building role empowers the membership to act effectively and as one voice.
  • Monitor and report conditions relating to mobility, access, business climate and other topics of interest.
  • Implement a series of services and strategies that enhance the mobility options in Downtown Los Angeles, reduce trips and improve air quality.


  • Increase public transit connectivity and ridership within Downtown.
  • Increase clean mobility options to resolve first/last mile challenges within Downtown.
  • Create a forum to exchange ideas and challenges from all Downtown stakeholders.
  • Expand infrastructure that focuses on safety, security and connectivity gaps.
  • Provide a forum to test and implement advanced and sustainable transportation solutions targeted at improving the mobility needs within Downtown and/or improve the environment.
  • Work with Developers and property owners to create trip reduction strategies customized for their development, tenants and residents.


    TMO Services

    FlexLA Demand Responsive Transit

    • Leverage the FlexLA microtransit pilot service funded by Metro for a Phase II deployment.
    • Continue to identify opportunities to expand the services specifically focused on underserved markets and/or extending service hours of public transit.
    • Identify opportunities to consolidate developer-funded shuttle services as an economy of scale, overall cost reductions, congestion mitigation and reduction of greenhouse gases.
    • Identify event-based transit services to assist with trip reduction efforts for Downtown event centers.

    Trip Monitoring and Reporting Services

    Using Metro’s commute services, implement annual surveys to identify mode split at member companies and developers. Report findings of survey results and provide a set of customized strategies to achieve trip reduction targets contained within the developer agreement. 

    Support and Expand Public Transit

    • Implement a transit subsidy program aimed at attracting new riders to public transit. Provide discounted transit passes to members.
    • Provide employer assistance in implementing pretax benefit programs within their workplace.
    • Sell transit passes to individuals and members.
    • Work with Metro to identify and broker new Business TAP program participants.

    Education and Outreach

    • Develop and maintain pop-up mobility centers for member companies where individuals can learn more about mobility options within Downtown.
    • Provide an ambassador-type program to aid with individual trip planning and use of mobility options.

    Infrastructure Cataloguing

    Identify gaps in infrastructure where enhancements can increase safety, security and connectivity.

    Technology Enhancements

    • Continuously work with third-party app providers and open source forum to create enhancements that increase utilization of APPs used for trip planning in downtown Los Angeles (part Mobility Hub, part LA Metro app).
    • Identify opportunities to expand external trip planning APP’s used by transportation service providers that better meet the need of Downtown travelers, workers, residents and visitors.
    • Work with micromobility providers to ensure their API’s are integrated into third-party apps AND obtain usage data that can be used for transportation planning efforts.

    Parking Integration

    Work with Downtown parking managers and identify parking utilization methods specifically focused on decreasing ‘cruising’ for parking and promote ‘park once’

    Take the Survey